Job Description
Are you looking for a Front Desk Agent role that offers the flexibility of Daily Pay? Join our award-winning team in Columbus, Ohio, where we value customer service and hospitality excellence. We are currently hiring No Experience Required candidates to join our vibrant team.
In this role, you will be the face of our establishment, ensuring every guest feels welcomed and valued. We provide comprehensive training and support to help you succeed, regardless of your background.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and reservations efficiently.
- Answer and direct incoming phone calls, emails, and walk-ins with professionalism.
- Process payments and handle cash transactions with 100% accuracy.
- Respond to guest inquiries regarding local attractions, services, and amenities.
- Address and resolve guest complaints or issues promptly to ensure satisfaction.
- Assist in maintaining the cleanliness and organization of the lobby and reception area.
Qualifications
- Must be at least 18 years of age.
- Strong communication skills and a friendly, approachable personality.
- Basic computer literacy and ability to learn new software quickly.
- Ability to stand for extended periods and lift up to 20 lbs.
- Reliable transportation and flexibility to work various shifts, including weekends and holidays.
- Willingness to undergo a background check and drug screening.