Job Description
Join our award-winning team at Grand Hospitality Kansas City and launch your career in the dynamic world of hospitality! We're seeking passionate, energetic individuals for entry-level positions requiring no prior experience. As a cornerstone of Kansas City's vibrant tourism scene, we offer comprehensive training, career advancement opportunities, and a supportive work environment where your growth is our priority. Enjoy competitive pay, flexible scheduling, and employee perks while becoming part of a team dedicated to creating unforgettable guest experiences.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes and in-person assistance
- Manage reservations, room assignments, and guest inquiries with accuracy
- Maintain pristine front desk and lobby areas according to brand standards
- Collaborate with housekeeping, maintenance, and dining teams to resolve guest requests
- Process payments, manage cash handling, and maintain financial transaction records
- Utilize property management systems to update guest information and preferences
- Participate in daily shift briefings and ongoing training programs
Qualifications
- No prior hotel or hospitality experience required – we train all new hires!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills and friendly, approachable demeanor
- Basic computer proficiency and ability to learn proprietary systems
- Ability to stand/walk for extended periods and lift up to 25 pounds
- Flexible availability including weekends, holidays, and evenings
- Valid work authorization in the United States
- Customer service mindset with problem-solving aptitude