Job Description
Join our vibrant team at Austin Hospitality Group as a Part-Time Front Desk Agent! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience required—just a passion for hospitality and a desire to deliver exceptional service. Enjoy flexible hours, competitive pay, and a supportive work environment in the heart of Austin. Training provided!
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Answer multi-line phones and direct inquiries appropriately
- Process payments and maintain accurate guest records
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable with flexible availability (nights/weekends)
- No prior experience necessary—training provided