Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate entry-level hotel associates to deliver exceptional guest experiences in the heart of NYC. Perfect for career-starters seeking flexible shift schedules and growth opportunities in luxury hospitality.
What We Offer: Comprehensive training, competitive pay, health benefits, and advancement paths into management. Enjoy a vibrant workplace with colleagues from diverse backgrounds and a commitment to your professional development.
Responsibilities
- Deliver outstanding customer service during assigned shifts (front desk, housekeeping, or food service)
- Handle guest inquiries, check-ins/check-outs, and room preparation efficiently
- Maintain cleanliness standards in guest rooms and public areas
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and emergency procedures
- Process payments and manage basic reservation systems
- Report maintenance issues and operational concerns promptly
Qualifications
- High school diploma or equivalent (students welcome)
- Positive attitude with strong interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Physical stamina for standing/walking during entire shifts
- No prior experience required – training provided
- Authorization to work in the United States