Job Description
Launch your hospitality career at Grand Plaza Hotels! We're seeking enthusiastic entry-level talent to join our Chicago team. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning hotel chain.
As an Entry-Level Hotel Associate, you'll be the first point of contact for our guests, creating memorable experiences while supporting daily operations. Our supportive environment values teamwork and customer service excellence, making it the perfect starting point for your professional journey.
Responsibilities
- Deliver exceptional guest service at the front desk, including check-in/check-out procedures and reservation management
- Assist with housekeeping operations to maintain pristine guest rooms and common areas
- Support concierge services by providing local recommendations and assistance to guests
- Coordinate with maintenance and security teams to ensure smooth hotel operations
- Process payments and manage billing inquiries accurately
- Participate in daily briefings and team meetings
- Adhere to all safety and sanitation protocols
Qualifications
- No prior hotel experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with willingness to learn property management systems
- Physical ability to stand for extended periods and lift up to 30 pounds
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening