Job Description
Join our award-winning team at Grand Resort Orlando and become part of Florida's premier hospitality experience! We're seeking passionate Hotel Staff to deliver exceptional guest experiences in our luxury resort setting. Enjoy weekly pay, competitive benefits, and a vibrant work culture in the heart of Orlando's tourism district. Perfect for career-driven individuals seeking stability and growth opportunities in the hospitality industry.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes efficiently with attention to detail
- Handle guest inquiries, resolve complaints, and anticipate needs proactively
- Maintain pristine room standards and public area cleanliness
- Coordinate with housekeeping, maintenance, and food service teams
- Utilize property management systems for reservations and billing
- Uphold brand standards and safety protocols consistently
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends/holidays
- Basic computer proficiency with reservation systems
- Valid Florida driver's license (if required for shuttle duties)
- Ability to lift 25 lbs and stand for extended periods
- Customer service certification a plus
- Multi-language skills advantageous