Job Description
Join our dynamic team at Sunrise Hotels & Resorts and launch your hospitality career in sunny El Paso! We're seeking passionate Entry-Level Hotel Associates to deliver exceptional guest experiences while growing with our award-winning brand. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Texas's most vibrant cities. Perfect for recent graduates and career changers eager to make their mark in the hospitality industry!
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of front desk areas
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance departments
- Utilize hotel management software efficiently
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods