Job Description
Join our dynamic team at Grand Hospitality Group! We're seeking energetic entry-level professionals to deliver exceptional guest experiences at our Columbus property. This shift-based role offers immediate opportunities for growth in the hospitality industry with competitive pay and flexible scheduling. Perfect for career starters seeking hands-on experience in front desk operations, guest services, or housekeeping coordination.
Responsibilities
- Provide exceptional customer service to hotel guests during assigned shifts
- Manage check-in/check-out processes and reservation inquiries
- Coordinate housekeeping services and maintain public area standards
- Handle guest requests and resolve service issues promptly
- Assist with basic maintenance tasks and safety protocols
- Collaborate with cross-functional teams during peak hours
- Complete shift reports and maintain accurate guest records
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Availability to work flexible shifts (evenings, weekends, holidays)
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency and POS system knowledge
- Valid Ohio driver's license (if transportation needed)
- Positive attitude with team-first mentality