Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in vibrant San Jose! We're seeking enthusiastic individuals with no prior experience to start their career in the luxury hotel industry. Enjoy competitive pay, comprehensive benefits, and paid training while working in a dynamic environment. This full-time role offers growth opportunities into management positions with our global hotel chain. Why you'll love working here:
- Comprehensive health insurance (medical/dental/vision)
- 401(k) with company matching
- Employee discounts on hotel stays worldwide
- Career development programs
Responsibilities
- Provide exceptional guest service at the front desk and concierge
- Manage check-in/check-out procedures and reservations
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we provide full paid training!
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible schedules including weekends/holidays
- Proficient in basic computer applications
- Positive attitude and passion for hospitality
- Must pass background check and drug screening