Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in Albuquerque! We're seeking enthusiastic individuals with no prior experience to kickstart their careers in the hotel industry. Our comprehensive training program ensures you gain valuable skills while delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing chain.
As a key member of our front-of-house team, you'll work in a dynamic environment where your dedication shines. We pride ourselves on fostering a supportive workplace culture that values teamwork and personal growth. If you're passionate about service and ready to build a career in hospitality, we want to meet you!
Responsibilities
- Provide exceptional customer service to hotel guests and visitors
- Manage check-in/check-out processes using hotel software systems
- Assist with guest inquiries, requests, and issue resolution
- Perform daily housekeeping duties to maintain guest rooms and public areas
- Coordinate with housekeeping, maintenance, and food service departments
- Process payments and handle cash transactions accurately
- Participate in regular team meetings and training sessions
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening
- Valid New Mexico driver's license (if required for errands)