Job Description
Join our award-winning luxury hotel chain in Baltimore's vibrant downtown district! We're seeking a visionary Hotel General Manager to lead our flagship property and deliver exceptional guest experiences. This pivotal role combines strategic leadership with hands-on operations oversight in one of America's most dynamic hospitality markets. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities within a growing organization.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, food & beverage, and maintenance departments
- Develop and implement strategic plans to maximize occupancy, revenue, and guest satisfaction metrics
- Lead, train, and mentor a diverse team of hospitality professionals
- Manage budgeting, financial reporting, and cost control initiatives
- Ensure compliance with brand standards, health regulations, and safety protocols
- Build relationships with corporate clients, event planners, and community stakeholders
- Drive innovative guest experience programs and service excellence initiatives
Qualifications
- Bachelor's degree in Hospitality Management or related field required
- Minimum 7 years progressive hotel experience with 3+ years in senior management
- Proven track record of exceeding revenue targets and P&L management
- Exceptional leadership skills with ability to inspire cross-functional teams
- Strong analytical abilities with experience in revenue management systems
- Deep knowledge of Baltimore tourism market and industry trends
- Excellent communication, negotiation, and conflict resolution skills