Job Description
Join our award-winning team at Grand Hospitality Group in Fort Worth! We're seeking passionate individuals to start their hospitality careers with us. No prior experience is needed – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. Our supportive environment values teamwork and customer excellence, making it the perfect place to launch your career in the thriving Fort Worth hospitality scene.
Responsibilities
- Deliver exceptional guest service at front desk, valet, and concierge stations
- Process reservations and check-in/check-out procedures using property management systems
- Respond promptly to guest inquiries and resolve service issues with professionalism
- Collaborate with housekeeping, maintenance, and food service departments
- Maintain cleanliness and organization of public areas and workspaces
- Assist with event setup and guest functions as needed
- Adhere to all safety protocols and company standards
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – we train all new hires
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to guest satisfaction
- Ability to stand for extended periods and lift up to 25 pounds
- Valid Texas driver's license (for valet positions)