Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking passionate individuals with no prior experience to become part of our Youngstown property's dynamic team. Enjoy competitive pay, comprehensive training, and growth opportunities within our international hotel chain. Perfect for career changers, recent graduates, or anyone seeking a fresh start in hospitality. Our supportive environment ensures you'll gain valuable skills while delivering exceptional guest experiences.
Responsibilities
- Deliver outstanding guest service at front desk, valet, or concierge stations
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Collaborate with housekeeping and maintenance teams
- Maintain clean and organized public areas
- Process payments and operate reservation systems
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Positive attitude and guest-first mentality
- Basic computer literacy
- Flexibility with scheduling including weekends/holidays
- Valid driver's license (for valet positions)