Job Description
Are you a people person ready to kickstart your hospitality career? Grand Hospitality Group is seeking energetic Front Desk Agents for our flagship Austin location. No experience required – we provide comprehensive training! Join our award-winning team and deliver exceptional guest experiences while enjoying competitive pay, flexible shift schedules, and growth opportunities. Your smile and enthusiasm will be our guests' first impression!
Responsibilities
- Check-in/out guests with speed and accuracy
- Manage reservations and room assignments
- Answer phones and respond to guest inquiries
- Process payments and handle cash transactions
- Resolve guest concerns with professionalism
- Maintain lobby and common areas
- Coordinate with housekeeping and maintenance teams
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Flexible schedule availability (nights, weekends, holidays)
- Positive attitude and problem-solving mindset