Job Description
Join our award-winning team at Grand Hotel Jacksonville and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our vibrant downtown location. Enjoy comprehensive training, career advancement opportunities, and a supportive work environment. Full-time positions include competitive benefits, complimentary meals, and employee discounts on hotel services.
Responsibilities
- Provide exceptional customer service to hotel guests at check-in, check-out, and during inquiries
- Assist with housekeeping duties including room preparation, linen management, and cleanliness standards
- Operate front desk systems efficiently for reservations and guest communications
- Collaborate with maintenance and food service teams for seamless guest experiences
- Maintain a professional appearance and uphold brand standards at all times
- Participate in daily team briefings and training sessions
- Handle basic administrative tasks including filing and documentation
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy for reservation systems
- Physical ability to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork
- Valid Florida driver's license preferred (not required)