Job Description
Are you looking for a dynamic role in the hospitality industry? Grand Columbus Hotel & Suites is seeking enthusiastic individuals to join our front-of-house team. We offer flexible part-time schedules, competitive pay, and a vibrant work environment. If you thrive in a fast-paced setting and love creating memorable guest experiences, we want to hear from you.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Flexible scheduling to fit your lifestyle (including night shifts).
- Free meals during shifts.
- Opportunities for career advancement within the hospitality sector.
- Discounts on hotel stays for you and your family.
Responsibilities
- Greet & Welcome: Provide exceptional first impressions to guests upon arrival and departure.
- Check-In/Out: Efficiently process reservations, check-ins, and check-outs using our Property Management System (PMS).
- Guest Support: Answer phone calls and emails promptly, addressing inquiries regarding amenities, local attractions, and room services.
- Lobby Maintenance: Maintain the cleanliness and organization of the lobby, front desk area, and common spaces.
- Security: Monitor security cameras and door entry systems to ensure guest safety and property security.
- Collaboration: Communicate effectively with housekeeping and maintenance teams to ensure guest rooms are ready.
Qualifications
- Experience: Previous experience in customer service, hospitality, or a similar role is preferred.
- Education: High school diploma or GED required.
- Skills: Proficiency with computers and basic software applications (Microsoft Office).
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Communication: Excellent verbal and written communication skills.
- Physical Requirements: Ability to stand for extended periods and lift moderate weights (up to 25 lbs).