Job Description
Join our award-winning team at Coastal Hospitality Group and launch your career in luxury hospitality! We're seeking passionate Entry-Level Hotel Associates to deliver exceptional guest experiences at our premier waterfront property in San Diego. As a cornerstone of our guest services team, you'll create memorable moments while developing industry skills in a supportive, growth-oriented environment. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within our expanding portfolio of boutique hotels.
Why You'll Love Working Here:
- Comprehensive training program with clear career pathways
- Employee discounts on hotel stays and dining
- Health, dental, and vision insurance options
- 401(k) with company matching
- Dynamic team culture in San Diego's vibrant downtown
Responsibilities
- Deliver exceptional front desk operations including check-in/check-out processes
- Manage guest inquiries and resolve service issues with professionalism
- Coordinate housekeeping and maintenance requests efficiently
- Upsell hotel amenities and services to enhance guest experiences
- Maintain accurate reservation and billing records
- Collaborate with cross-departmental teams for seamless operations
- Adhere to safety and sanitation protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with reservation systems
- Positive attitude and problem-solving mindset
- Valid California driver's license if required for property errands
- Ability to stand/walk for extended periods