Job Description
Join our award-winning hospitality team at Grand City Hotels Atlanta! We're seeking motivated individuals to kickstart their careers in the vibrant Georgia hospitality industry. As an Entry-Level Hotel Associate, you'll be the heart of our guest experience, working flexible shifts including nights, weekends, and holidays. Enjoy competitive pay, comprehensive training, and growth opportunities within our luxury hotel chain. No experience required – just your passion for exceptional service and teamwork!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Maintain clean, organized guest rooms and common areas per brand standards
- Collaborate with cross-departmental teams during peak hours and events
- Operate hotel systems (PMS, POS) and process payments accurately
- Adhere to safety protocols and emergency procedures
- Support inventory management and supply replenishment
Qualifications
- High school diploma or equivalent (GED)
- Flexible availability for rotating shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with digital systems
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Customer service mindset with problem-solving aptitude
- Valid work authorization in the United States