Job Description
Join our award-winning downtown Dallas hotel as a Front Desk Agent where your dedication to exceptional guest experiences is rewarded with weekly pay! We're seeking charismatic professionals to create memorable first impressions while managing seamless check-in/check-out processes. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our luxury hospitality brand. Weekly pay available immediately upon hiring! Experience the excitement of Dallas's premier hospitality scene while building a rewarding career path.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using Opera/PMS systems
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with reservation systems (Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Dallas tourism attractions
- Flexible availability including nights/weekends
- High school diploma or equivalent required