Job Description
Join our award-winning hospitality team at Grand Hotel Sacramento! We're seeking energetic individuals to start their careers in the dynamic hotel industry. Perfect for recent graduates or career changers, this entry-level role offers comprehensive training, flexible shift schedules, and opportunities for advancement in one of California's most vibrant cities. Enjoy competitive pay, employee discounts, and a supportive work environment where your growth is our priority.
Responsibilities
- Deliver exceptional guest service at front desk, check-in/check-out, and concierge stations
- Manage room reservations, inventory tracking, and billing processes
- Maintain cleanliness and operational standards in public areas
- Collaborate with housekeeping, maintenance, and food service teams
- Handle guest inquiries and resolve issues promptly
- Operate hotel management software and POS systems
- Adhere to safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent (hospitality certification a plus)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency with MS Office applications
- Attention to detail and problem-solving abilities
- Valid driver's license and reliable transportation
- Previous customer service experience preferred
- Ability to lift 25 lbs and stand for extended periods