Job Description
Join our dynamic team at Grand City Hospitality in Minneapolis! We're seeking enthusiastic entry-level hotel associates to deliver exceptional guest experiences through flexible shift work. Perfect for students, career-changers, or those seeking flexible schedules. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the heart of Minnesota's vibrant hospitality scene.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures with accuracy and efficiency
- Respond to guest inquiries and resolve issues promptly
- Maintain cleanliness and safety standards across guest areas
- Operate reservation systems and process payments securely
- Collaborate with cross-functional teams during peak shifts
- Adhere to all hotel policies and health regulations
Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience preferred
- Ability to work flexible shifts (nights, weekends, holidays)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Physical stamina for extended standing/walking
- Valid work authorization in the US
- Positive attitude and problem-solving mindset