Job Description
Start your hospitality career at Grand Plaza Hotel! We're seeking enthusiastic Entry Level Hotel Associates to join our dynamic team in Phoenix, AZ. Enjoy flexible shift work while delivering exceptional guest experiences in a premium hotel environment. No experience required – we provide comprehensive training and growth opportunities. Join us to build your future in the heart of Phoenix's thriving hospitality scene!
Responsibilities
- Provide exceptional front desk service including check-ins/check-outs and guest inquiries
- Manage reservations and handle cash transactions accurately
- Assist with housekeeping coordination and maintenance requests
- Operate hotel management systems and POS equipment
- Collaborate with cross-departmental teams for seamless operations
- Resolve guest concerns promptly and professionally
- Maintain strict adherence to safety and hygiene protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency and comfort with technology
- Customer service mindset with problem-solving abilities
- Physical stamina for standing/walking during entire shifts
- Team player with positive attitude and reliability