Job Description
Launch your hospitality career with no experience required! Grand Plaza Hotel, a premier luxury property in downtown Atlanta, is seeking enthusiastic Guest Services Associates to deliver exceptional guest experiences. We provide comprehensive training and a supportive environment for career growth. Join our award-winning team and become part of Atlanta's vibrant hospitality scene.
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out procedures
- Manage reservations and provide information about local attractions
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
Qualifications
- No prior experience required – we train motivated candidates
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Must be authorized to work in the United States