Job Description
Join our award-winning team at Grand View Hotel in Georgia, IL, and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences. Our comprehensive training program will equip you with the skills needed to thrive in a luxury hotel environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio. Discover why Forbes Travel Guide consistently ranks us among Illinois' top 10 hotels for guest satisfaction.
Responsibilities
- Deliver warm, personalized check-in/check-out experiences for all guests
- Manage reservation systems and handle guest inquiries with professionalism
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards in cleanliness and safety protocols
- Assist with luggage handling and valet services as needed
- Resolve guest concerns promptly using our 3-step satisfaction framework
Qualifications
- No prior hospitality experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Exceptional communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Proficiency with basic computer systems and reservation software
- Positive attitude and commitment to teamwork
- Valid driver's license preferred for valet duties
- Flexible availability including weekends and holidays