Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences during weekend shifts. This role is perfect for students, career-changers, or anyone seeking flexible weekend hours in Sacramento's vibrant downtown. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and address guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through impeccable service delivery
- Handle emergency situations calmly and effectively
- Assist with valet and concierge services as needed
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED)
- Proficient in basic computer applications
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexible availability for weekend shifts (Sat/Sun)
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Sacramento location