Job Description
Launch your hospitality career with Seaside Hospitality Group! We're seeking energetic individuals to join our award-winning Virginia Beach hotel team as Front Desk Agents. No prior experience is required—we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic beachfront environment.
As a Front Desk Agent, you'll be the first point of contact for our guests, creating memorable experiences through exceptional service. Our team thrives on positivity, attention to detail, and a passion for exceeding guest expectations. If you're a people person with a strong work ethic, we want to meet you!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries, requests, and resolve concerns promptly
- Process payments, manage cash transactions, and balance daily reports
- Coordinate with housekeeping, maintenance, and dining departments
- Operate hotel management systems (training provided)
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent (no experience necessary)
- Strong communication and interpersonal skills
- Customer service-oriented mindset with problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (training provided)
- Flexible availability including weekends and holidays
- Positive attitude and willingness to learn hospitality protocols