Job Description
Join our dynamic hotel team in Raleigh and kickstart your hospitality career! We're seeking motivated individuals to fill essential shift-based roles in a premium downtown location. Enjoy competitive pay, flexible scheduling, and comprehensive training while delivering exceptional guest experiences in one of North Carolina's most vibrant cities.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Operate hotel management systems for reservations and billing
- Monitor and maintain cleanliness of public areas and guest rooms
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues promptly
- Manage inventory of supplies and amenities
- Adhere to safety and security protocols
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system familiarity
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Previous customer service experience preferred
- Valid North Carolina driver's license (if required for errands)
- Ability to stand for extended periods and lift 25 lbs