Job Description
Join our vibrant team at Grand Hotel New Orleans and become part of the city's legendary hospitality scene! We're seeking dedicated Night Shift Hotel Staff to ensure seamless operations during evening hours while delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and the unique opportunity to work in the heart of New Orleans' bustling nightlife district. Full-time positions include comprehensive benefits package and career advancement opportunities.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Monitor security and safety protocols throughout the hotel premises
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Handle guest inquiries, complaints, and special requests with professionalism
- Perform nightly audit procedures and financial reconciliation
- Manage reservations and room status updates in property management systems
- Assist with emergency response procedures as needed
Qualifications
- Previous hotel or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Strong problem-solving and conflict resolution abilities
- Basic computer proficiency with reservation systems
- Valid Louisiana driver's license (if required for errands)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Must pass background check and drug screening