Job Description
Launch your hospitality career with Grand Hotel Raleigh! We're seeking energetic, customer-focused individuals for our entry-level shift positions. No experience needed—just your passion for service and a willingness to learn. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of downtown Raleigh.
Why Join Us?
- Comprehensive paid training
- Employee discounts on hotel services
- Clear advancement paths to supervisory roles
- Supportive team culture focused on growth
Responsibilities
- Deliver exceptional guest service during check-in/out processes
- Manage room assignments and inventory systems
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Operate POS systems and process payments
- Maintain cleanliness of lobby/public areas
- Follow all safety and security protocols
Qualifications
- High school diploma or equivalent
- Basic computer literacy skills
- Strong communication and interpersonal abilities
- Flexibility to work evenings/weekends/holidays
- Ability to stand/walk for extended periods
- Positive attitude and teamwork mindset
- Reliable transportation to shifts
- No prior experience required