Job Description
Join our award-winning downtown Minneapolis hotel as a Front Desk Agent and be part of a dynamic hospitality team! We're seeking charismatic professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. Enjoy Minneapolis's vibrant arts scene, breweries, and outdoor recreation while building a rewarding career in hospitality. Immediate openings available!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room assignments
- Resolve guest inquiries with prompt, personalized solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a pristine, welcoming lobby environment
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Basic math and cash handling accuracy
- Valid driver's license (for local area knowledge)