Job Description
Launch your hospitality career with Grand Orleans Hospitality Group! We're seeking energetic Entry-Level Hotel Shift Workers to join our vibrant team in the heart of New Orleans. As a cornerstone of our guest experience, you'll work flexible shifts while gaining hands-on expertise in premium hotel operations. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, employee benefits, and the chance to work in one of America's most exciting cities.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and guest services departments
- Manage check-in/check-out procedures with accuracy and efficiency
- Maintain pristine guest rooms and common areas following brand standards
- Operate hotel systems including reservation software and key card systems
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with cross-functional teams during peak service periods
- Adhere to all safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent (GED)
- Flexible availability for day, evening, weekend, and holiday shifts
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn proprietary systems
- Attention to detail and commitment to cleanliness standards
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude and passion for hospitality excellence