Job Description
Join our award-winning team as a Front Desk Agent and launch your career in hospitality! We're seeking enthusiastic, customer-focused individuals with no prior experience. As the first point of contact for our guests, you'll create memorable experiences while receiving comprehensive training and career development opportunities.
Our Charlotte location offers a supportive environment with competitive benefits, flexible scheduling, and pathways to advancement. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments accurately
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Resolve guest concerns promptly and professionally
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to work flexible shifts (evenings/weekends)
- Detail-oriented with organizational abilities
- Must pass background check and drug screen