Job Description
Join our award-winning team at Grandview Hospitality Group! We're seeking energetic individuals to kickstart their careers in Milwaukee's vibrant hospitality scene. As an Entry-Level Hotel Staff member, you'll be the face of our luxury downtown property, delivering exceptional guest experiences while building foundational skills for long-term growth. No experience? No problem! We provide comprehensive training and career advancement opportunities for motivated team players. Enjoy competitive pay, flexible scheduling, and a supportive work environment in one of Wisconsin's most iconic cities.
Responsibilities
- Deliver exceptional front desk service including check-ins, check-outs, and guest inquiries
- Assist with housekeeping coordination and room status management
- Handle guest requests with professionalism and efficiency
- Maintain cleanliness of public areas and facilities
- Process reservations and manage billing transactions accurately
- Collaborate with cross-departmental teams to ensure seamless operations
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent (additional education preferred)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude with exceptional customer service mindset
- Ability to stand for extended periods and lift up to 25 lbs
- No prior experience required - training provided