Job Description
Join our award-winning hospitality team at Grand Plaza Hotels! We're seeking enthusiastic individuals to kickstart their careers in the vibrant Columbus hotel industry. No experience necessary – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your contributions are valued. Our downtown Columbus location offers easy access to major attractions and public transport. Apply today to become part of Ohio's premier hospitality experience!
Responsibilities
- Deliver exceptional customer service to guests at check-in, check-out, and throughout their stay
- Assist with room preparation, housekeeping coordination, and public area maintenance
- Handle guest inquiries, resolve complaints, and coordinate with other departments
- Process payments, manage reservations, and maintain accurate guest records
- Adhere to safety protocols and maintain high cleanliness standards
- Collaborate with team members to ensure smooth hotel operations
- Participate in regular training sessions and professional development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and comfort with reservation systems
- Positive attitude and commitment to teamwork
- Attention to detail and problem-solving abilities
- Valid Ohio driver's license (if driving required for errands)
- Ability to lift up to 25 pounds and stand for extended periods