Job Description
Join our award-winning hospitality team at Grand Horizon Hotels in vibrant Seattle! We're seeking passionate individuals to kickstart their careers in the luxury hotel industry. As an Entry-Level Hotel Staff member, you'll deliver exceptional guest experiences while working in a dynamic, supportive environment with growth opportunities. Enjoy competitive pay, comprehensive benefits, and a chance to build your future in one of America's most exciting cities.
What We Offer:
- Industry-leading training programs
- Health/dental/vision benefits
- Employee discounts on hotel services
- Career advancement pathways
- 401(k) with company match
Responsibilities
- Deliver exceptional front desk service including check-in/check-out processes
- Manage guest inquiries and resolve issues with professionalism
- Maintain immaculate lobby and common area standards
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash/credit transactions
- Assist with luggage and guest transportation needs
- Upsell hotel amenities and services
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Must be authorized to work in the US