Job Description
Join our award-winning hospitality team as a Front Desk Agent in vibrant Kansas City! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience needed – we provide comprehensive training to kickstart your career in hospitality. Enjoy the flexibility of daily pay options while working in a dynamic environment with growth opportunities. Perfect for students, career changers, or those seeking supplemental income with immediate compensation.
Responsibilities
- Provide exceptional customer service to guests during check-in/check-out processes
- Manage reservations, room assignments, and billing inquiries with accuracy
- Answer multi-line phone calls and direct communications efficiently
- Process payments and maintain secure guest information systems
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with basic office tasks including filing and data entry
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn property management systems
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license (if airport shuttle duties required)