Job Description
Launch your hospitality career with Memphis Hospitality Group! We're seeking energetic, customer-focused individuals for our Front Desk Agent positions – no experience required! As the first point of contact for our guests, you'll create memorable experiences while handling check-ins, managing reservations, and resolving inquiries with professionalism. We provide comprehensive training and career growth opportunities in Memphis's vibrant tourism industry. Join our award-winning team and build your future in hospitality!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservation inquiries and modifications
- Process payments and maintain accurate records
- Resolve guest concerns with empathy and solutions
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and team player mentality
- Attention to detail and organizational skills