Job Description
Join our award-winning downtown Seattle hotel as an Entry-Level Hotel Staff member! We're seeking enthusiastic individuals to deliver exceptional guest experiences in a luxury environment. Perfect for career starters, we offer comprehensive training, growth opportunities, and a dynamic team culture. Located in Seattle's vibrant heart, you'll work alongside industry leaders while building foundational hospitality skills. Benefits include employee discounts, wellness programs, and advancement pathways to management roles.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage reservation systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and handle cash/credit card transactions securely
- Assist with valet parking and luggage services as needed
- Resolve guest concerns promptly and maintain positive relationships
- Adhere to all safety and hygiene protocols
Qualifications
- High school diploma or equivalent (hospitality certification a plus)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset
- Valid Washington State Food Handler's Card (will assist with obtaining)