Job Description
Are you a people person seeking a dynamic weekend role? Join our award-winning team at Grand Tampa Hotel as a Front Desk Agent! We're looking for enthusiastic individuals to provide exceptional guest experiences during our busy weekend shifts. No prior experience is needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Tampa's vibrant downtown.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Manage reservations and room status updates in real-time
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to work weekends and holidays reliably
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- Valid Florida driver's license (preferred but not required)