Job Description
Join our award-winning team at Grand Hotel Group and launch your hospitality career in the heart of Chicago! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown location. No prior experience required – we provide comprehensive training and growth opportunities for motivated team players. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your contributions are valued. Apply today and become part of Chicago's premier hospitality destination!
Responsibilities
- Deliver outstanding customer service during guest check-in/check-out processes
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate guest records
- Uphold all safety and cleanliness standards
- Assist with special event operations as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible hours (evenings/weekends)
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork mindset
- Willingness to learn hotel systems and procedures
- Previous customer service experience preferred