Job Description
Join our award-winning team at Grand Horizon Hotels in Seattle! We're seeking passionate individuals to kickstart their hospitality careers. As an entry-level team member, you'll gain hands-on experience in guest services, operations, and luxury hospitality while working in one of America's most vibrant cities. Enjoy competitive pay, comprehensive benefits, and growth opportunities within our expanding portfolio. Perfect for recent graduates or career changers looking to enter the thriving hotel industry.
Responsibilities
- Deliver exceptional guest experiences through personalized service at front desk, concierge, or housekeeping
- Maintain immaculate guest rooms and public areas according to luxury standards
- Process check-ins/check-outs efficiently using PMS systems
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional departments to ensure seamless operations
- Adhere to all safety and hygiene protocols
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy
- Positive attitude and team player mentality
- Valid Washington state driver's license (if required for role)