Job Description
Join our award-winning team at Grand Hotel Omaha and kickstart your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in a dynamic, fast-paced environment. As an entry-level team member, you'll receive comprehensive training, competitive benefits, and clear growth opportunities within our luxury hotel chain. Discover why Omaha's hospitality leaders choose us for career development and community impact.
Responsibilities
- Provide exceptional front desk services including check-in/check-out, reservation management, and guest inquiries
- Deliver outstanding housekeeping services ensuring rooms meet premium cleanliness standards
- Assist with guest amenities requests, baggage handling, and valet services
- Collaborate with cross-departmental teams to ensure seamless guest experiences
- Uphold brand standards and safety protocols across all guest interactions
- Participate in daily briefings and contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (hospitality certification a plus)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and POS system familiarity
- Physical stamina to stand/walk for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork excellence