Job Description
Join Atlanta's premier hospitality destination! The Grand Plaza Hotel is seeking passionate, energetic individuals to kickstart their careers in luxury hotel operations. We offer comprehensive training, growth opportunities, and a vibrant team environment. Perfect for recent graduates or career changers seeking hands-on experience in front desk operations, guest services, and hotel administration.
Responsibilities
- Deliver exceptional guest experiences through personalized service and problem-solving
- Manage check-in/check-out processes efficiently using hotel management systems
- Handle guest inquiries and resolve complaints with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through meticulous attention to detail
- Participate in daily briefings and ongoing training programs
Qualifications
- High school diploma or equivalent (hospitality degree preferred)
- 0-2 years of customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with POS systems
- Flexible availability including nights, weekends, and holidays
- Valid work authorization in the United States
- Positive attitude and commitment to teamwork