Job Description
Join our award-winning hospitality team at Grand Plaza Hotels, where your career begins! We're seeking passionate individuals to start their journey in the vibrant Chicago hotel industry. No experience? No problem! We provide comprehensive training and career advancement opportunities for motivated team players. Enjoy competitive wages, flexible scheduling, and a supportive work environment in the heart of downtown Chicago. Apply today and become part of Chicago's premier hospitality experience!
Responsibilities
- Deliver exceptional customer service to hotel guests at all touchpoints
- Manage front desk operations including check-in/check-out processes
- Assist with housekeeping coordination and room status updates
- Handle guest inquiries and resolve service issues promptly
- Operate reservation systems and manage booking modifications
- Collaborate with cross-departmental teams for seamless operations
- Maintain cleanliness and organization of public areas
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with reservation systems
- Ability to work flexible shifts including weekends and holidays
- Positive attitude and service-oriented mindset
- Ability to stand/walk for extended periods
- Valid work authorization in the United States
- No prior experience required (training provided)