Job Description
Join Chicago's premier hospitality destination as Entry Level Hotel Staff! No experience needed—just your passion for service and a smile. We're seeking energetic individuals to deliver exceptional guest experiences while launching their career in luxury hospitality. Enjoy competitive pay, comprehensive training, and advancement opportunities in one of America's most vibrant cities.
Grand Hospitality Group offers a supportive environment where your growth matters. Our team members receive exclusive benefits including discounted hotel stays nationwide, meal allowances, and recognition programs. If you thrive in fast-paced settings and love making people feel welcome, this is your perfect entry point into the hotel industry.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage guest inquiries and resolve service requests promptly
- Assist with luggage handling and room coordination
- Operate front desk systems (PMS) and process payments
- Maintain lobby cleanliness and operational readiness
- Collaborate with housekeeping and maintenance teams
- Execute emergency procedures and safety protocols
Qualifications
- High school diploma or equivalent required
- Outstanding verbal communication skills
- Basic computer proficiency
- Flexible availability including nights/weekends
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset
- Willingness to undergo background check