Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Denver! We're seeking enthusiastic individuals to kickstart their hospitality careers in our vibrant, guest-focused environment. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Apply today and become part of Denver's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout guest stays
- Manage room reservations and handle guest inquiries via phone/in-person
- Assist with housekeeping coordination and room status updates
- Process payments and maintain accurate transaction records
- Collaborate with departments (housekeeping, maintenance, food & beverage) to ensure seamless operations
- Uphold brand standards and maintain clean, organized workspaces
- Participate in daily briefings and ongoing training programs
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (reservation systems, POS)
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license and reliable transportation
- Positive attitude and passion for serving others