Job Description
Join our award-winning hospitality team at the Grand Fort Worth Hotel! We're seeking passionate individuals to kickstart their careers in the dynamic world of luxury accommodations. As an entry-level hotel staff member, you'll be the face of our establishment, creating unforgettable experiences for guests from around the globe. Enjoy competitive compensation, comprehensive training, and a supportive environment that values growth and excellence. No prior experience required – just your positive attitude and dedication to exceptional service!
Responsibilities
- Deliver outstanding guest service during check-in/check-out processes
- Manage reservations and guest inquiries with professionalism
- Maintain pristine cleanliness in public areas and guest rooms
- Collaborate with cross-functional teams to ensure seamless operations
- Assist with event setup and banquet services
- Handle basic administrative tasks including billing inquiries
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible schedules including weekends/holidays
- Basic computer proficiency with reservation systems
- Customer service mindset with problem-solving abilities
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening