Job Description
Join our award-winning team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking energetic individuals to deliver exceptional guest experiences at our downtown Columbus location. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury hotel chain. Perfect for recent graduates or career changers looking to grow in the hospitality industry.
Responsibilities
- Provide warm welcome and efficient check-in/check-out services for guests
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns promptly and maintain high satisfaction standards
- Operate hotel management systems and POS technology
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation with excellent communication skills
- Basic computer proficiency and ability to learn hotel software
- Flexible availability including nights, weekends, and holidays
- Positive attitude and ability to work in a fast-paced environment
- No prior experience required - training provided