Job Description
Join our award-winning downtown Chicago hotel and launch your hospitality career! No experience required – we provide comprehensive training for motivated individuals eager to grow in the luxury hospitality sector. Perfect for recent graduates, career changers, or anyone passionate about exceptional guest experiences. Enjoy competitive pay, flexible scheduling options, and rapid advancement opportunities within our global hotel chain.
Responsibilities
- Deliver exceptional front desk service including check-in/check-out processes
- Manage guest inquiries and resolve service issues promptly
- Coordinate housekeeping and maintenance requests
- Process payments and manage reservation systems
- Maintain immaculate lobby and common areas
- Collaborate with cross-functional teams during peak hours
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and comfort with learning new systems
- Positive attitude and guest-first mindset
- Must be available for evening/weekend shifts
- Authorization to work in the United States