Job Description
Join our award-winning team at Oakland Grand Hotel and launch your hospitality career! We're seeking passionate Hospitality Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and growth opportunities within our renowned hotel chain. Work in a dynamic environment where your dedication is valued and rewarded.
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and handle guest inquiries professionally
- Maintain clean and organized lobby/public areas
- Coordinate with housekeeping and maintenance teams
- Process payments and operate POS systems
- Resolve guest concerns with empathy and efficiency
- Adhere to all safety and sanitation protocols
Qualifications
- High school diploma or equivalent (18+ years old)
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving ability
- Basic computer proficiency (MS Office, POS systems)
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and willingness to learn
- Team player with collaborative spirit